Protecting the identity and information of your hotel customers is paramount to the success of any business and the hospitality industry is no exception. It is important to secure your network from cybercriminals who are constantly trying to steal identities and credit card information.<\/p>\n\n\n\n
Unfortunately, for hoteliers, the nature of attacks is dynamic, forever changing. This makes cybersecurity for hotels an almost perpetual arms-race to secure both data and networks.<\/p>\n\n\n\n
1. Why you should care about the security of your hotel<\/strong><\/h2>\n\n\n\nIn a hotel environment, data leaks or data loss can lead to:<\/p>\n\n\n\n
- Reputational loss. Loss of trust by affected guests leading to loss of revenue from existing clientele and potential guests.<\/li>
- Legal issues which can lead to time and money lost in lawsuits.<\/li>
- Financial losses resulting from industry fines.<\/li><\/ol>\n\n\n\n
2. How to protect your hotel from cybersecurity threats<\/strong><\/h2>\n\n\n\n![\"Security](\"https:\/\/kaluari.com\/blog\/wp-content\/uploads\/2022\/03\/security-protection-hologram_53876-98099.jpg\")
<\/figure><\/div>\n\n\n\nThe most important thing to protect your hotel is to focus on preventing cyberattacks from happening in the first place. Protecting the identity and information of your customers is paramount to the success of any business and the hospitality industry is no exception. It is important to secure your network from cybercriminals who are constantly trying to steal identities and confidential information.<\/p>\n\n\n\n
Unfortunately, for hoteliers, the nature of cyberattacks is forever changing. This makes cybersecurity for hotels an almost perpetual arms-race to secure both data and networks.<\/p>\n\n\n\nNo single product, service or solution will single-handedly provide all the security you need in your network. <\/p><\/blockquote><\/figure>\n\n\n\n
To protect your hotel, a comprehensive cybersecurity strategy will involve a mix of technical and people-driven solutions. Here are some simple steps you can take to make it that much harder for your hotel to get breached:<\/p>\n\n\n\n
First, let’s take a look at the technology solutions.<\/p>\n\n\n\n
2.1 Technology and Systems<\/h3>\n\n\n\n- Invest in gateway and endpoint security solutions<\/strong> to protect your organization from cyber security attacks.
- Set up antivirus such as Bitdefender Antivirus<\/a> on your user devices.<\/li>
- Set up firewall solutions such as Sophos firewall<\/a>.<\/li><\/ul><\/li><\/ol>\n\n\n\n\nGet a quote for Sophos Firewall and\/or Bitdefender Antivirus for your organization.<\/a><\/div>\n<\/div>\n\n\n\n
- Also, regularly update your operating systems, applications and devices <\/strong>and ensure they have the latest security patches.<\/li>
- Invest in advanced email security<\/strong><\/a> to protect your users from phishing, spoofing attacks, viruses, malware, ransomware and other advanced threats that may come through email.<\/li>
- Then, be prepared for the worst-case scenario. Have an incident response plan<\/strong> and a solid backup and disaster recovery strategy<\/strong>. Being prepared to manage the risk should it materialize will lessen the negative effects of the incident and ensure continuity of your business should you fall victim. Get in touch with us for DRaaS<\/a> or Cloud backup<\/a> solutions for your hotel.<\/li>
- Conduct regular risk assessments<\/strong> of your IT environment.<\/li><\/ol>\n\n\n\n
Next, let’s take a look at people-driven solutions.<\/p>\n\n\n\n
2.2 People<\/h3>\n\n\n\n
1. To begin with, carry out cybersecurity awareness training<\/a> <\/strong>for your staff. <\/p>\n\n\n\n2. Also, where possible, turn on 2FA or MFA<\/a><\/strong> settings on your emails and other user accounts including for online banking. This will minimize the risk of account takeover attacks. MailSafi<\/a>, Google Workspace<\/a>, Microsoft 365<\/a> and other providers support this feature. Two-step verification provides an extra layer of protection over your email address so that even if a hacker manages to get\/guess your password, they still won\u2019t automatically gain access to your email account.<\/p>\n\n\n\n3. Whenever possible, encourage guests to use Virtual Private Networks (VPNs)<\/strong> if they\u2019re planning on conducting business with sensitive data like online banking, online purchases, etc.<\/p>\n\n\n\n4. Certainly, don\u2019t share accounts<\/strong> (email and system) amongst your employees. Every employee should have their own unique ID and password to access their emails or systems. If one person is careless with online passwords, everyone\u2019s security is at risk.<\/p>\n\n\n\n5. Another good practice is do not recycle passwords<\/strong> on different business-related accounts. Use different unique passwords for different online accounts, especially where you have sensitive financial information, customer information or confidential information about your business or individuals. You may consider using a password manager to help you remember your passwords. This helps you to keep your passwords safe without necessarily having to remember them or write them down somewhere.<\/p>\n\n\n\n6. Avoid using any public email address listed on your website (e.g., sales@, info@) as your online system login or username. Using public email addresses makes it easier for hackers to identify you as their target.<\/p>\n\n\n\n
2. How to protect your hotel from cybersecurity threats<\/strong><\/h2>\n\n\n\n<\/figure><\/div>\n\n\n\nThe most important thing to protect your hotel is to focus on preventing cyberattacks from happening in the first place. Protecting the identity and information of your customers is paramount to the success of any business and the hospitality industry is no exception. It is important to secure your network from cybercriminals who are constantly trying to steal identities and confidential information.<\/p>\n\n\n\n
Unfortunately, for hoteliers, the nature of cyberattacks is forever changing. This makes cybersecurity for hotels an almost perpetual arms-race to secure both data and networks.<\/p>\n\n\n\nNo single product, service or solution will single-handedly provide all the security you need in your network. <\/p><\/blockquote><\/figure>\n\n\n\n
To protect your hotel, a comprehensive cybersecurity strategy will involve a mix of technical and people-driven solutions. Here are some simple steps you can take to make it that much harder for your hotel to get breached:<\/p>\n\n\n\n
First, let’s take a look at the technology solutions.<\/p>\n\n\n\n
2.1 Technology and Systems<\/h3>\n\n\n\n- Invest in gateway and endpoint security solutions<\/strong> to protect your organization from cyber security attacks.
- Set up antivirus such as Bitdefender Antivirus<\/a> on your user devices.<\/li>
- Set up firewall solutions such as Sophos firewall<\/a>.<\/li><\/ul><\/li><\/ol>\n\n\n\n\nGet a quote for Sophos Firewall and\/or Bitdefender Antivirus for your organization.<\/a><\/div>\n<\/div>\n\n\n\n
- Also, regularly update your operating systems, applications and devices <\/strong>and ensure they have the latest security patches.<\/li>
- Invest in advanced email security<\/strong><\/a> to protect your users from phishing, spoofing attacks, viruses, malware, ransomware and other advanced threats that may come through email.<\/li>
- Then, be prepared for the worst-case scenario. Have an incident response plan<\/strong> and a solid backup and disaster recovery strategy<\/strong>. Being prepared to manage the risk should it materialize will lessen the negative effects of the incident and ensure continuity of your business should you fall victim. Get in touch with us for DRaaS<\/a> or Cloud backup<\/a> solutions for your hotel.<\/li>
- Conduct regular risk assessments<\/strong> of your IT environment.<\/li><\/ol>\n\n\n\n
Next, let’s take a look at people-driven solutions.<\/p>\n\n\n\n
2.2 People<\/h3>\n\n\n\n
1. To begin with, carry out cybersecurity awareness training<\/a> <\/strong>for your staff. <\/p>\n\n\n\n2. Also, where possible, turn on 2FA or MFA<\/a><\/strong> settings on your emails and other user accounts including for online banking. This will minimize the risk of account takeover attacks. MailSafi<\/a>, Google Workspace<\/a>, Microsoft 365<\/a> and other providers support this feature. Two-step verification provides an extra layer of protection over your email address so that even if a hacker manages to get\/guess your password, they still won\u2019t automatically gain access to your email account.<\/p>\n\n\n\n3. Whenever possible, encourage guests to use Virtual Private Networks (VPNs)<\/strong> if they\u2019re planning on conducting business with sensitive data like online banking, online purchases, etc.<\/p>\n\n\n\n4. Certainly, don\u2019t share accounts<\/strong> (email and system) amongst your employees. Every employee should have their own unique ID and password to access their emails or systems. If one person is careless with online passwords, everyone\u2019s security is at risk.<\/p>\n\n\n\n5. Another good practice is do not recycle passwords<\/strong> on different business-related accounts. Use different unique passwords for different online accounts, especially where you have sensitive financial information, customer information or confidential information about your business or individuals. You may consider using a password manager to help you remember your passwords. This helps you to keep your passwords safe without necessarily having to remember them or write them down somewhere.<\/p>\n\n\n\n6. Avoid using any public email address listed on your website (e.g., sales@, info@) as your online system login or username. Using public email addresses makes it easier for hackers to identify you as their target.<\/p>\n\n\n\n
<\/figure><\/div>\n\n\n\nThe most important thing to protect your hotel is to focus on preventing cyberattacks from happening in the first place. Protecting the identity and information of your customers is paramount to the success of any business and the hospitality industry is no exception. It is important to secure your network from cybercriminals who are constantly trying to steal identities and confidential information.<\/p>\n\n\n\n
Unfortunately, for hoteliers, the nature of cyberattacks is forever changing. This makes cybersecurity for hotels an almost perpetual arms-race to secure both data and networks.<\/p>\n\n\n\n No single product, service or solution will single-handedly provide all the security you need in your network. <\/p><\/blockquote><\/figure>\n\n\n\n To protect your hotel, a comprehensive cybersecurity strategy will involve a mix of technical and people-driven solutions. Here are some simple steps you can take to make it that much harder for your hotel to get breached:<\/p>\n\n\n\n First, let’s take a look at the technology solutions.<\/p>\n\n\n\n Next, let’s take a look at people-driven solutions.<\/p>\n\n\n\n 1. To begin with, carry out cybersecurity awareness training<\/a> <\/strong>for your staff. <\/p>\n\n\n\n 2. Also, where possible, turn on 2FA or MFA<\/a><\/strong> settings on your emails and other user accounts including for online banking. This will minimize the risk of account takeover attacks. MailSafi<\/a>, Google Workspace<\/a>, Microsoft 365<\/a> and other providers support this feature. Two-step verification provides an extra layer of protection over your email address so that even if a hacker manages to get\/guess your password, they still won\u2019t automatically gain access to your email account.<\/p>\n\n\n\n 3. Whenever possible, encourage guests to use Virtual Private Networks (VPNs)<\/strong> if they\u2019re planning on conducting business with sensitive data like online banking, online purchases, etc.<\/p>\n\n\n\n 4. Certainly, don\u2019t share accounts<\/strong> (email and system) amongst your employees. Every employee should have their own unique ID and password to access their emails or systems. If one person is careless with online passwords, everyone\u2019s security is at risk.<\/p>\n\n\n\n 5. Another good practice is do not recycle passwords<\/strong> on different business-related accounts. Use different unique passwords for different online accounts, especially where you have sensitive financial information, customer information or confidential information about your business or individuals. You may consider using a password manager to help you remember your passwords. This helps you to keep your passwords safe without necessarily having to remember them or write them down somewhere.<\/p>\n\n\n\n 6. Avoid using any public email address listed on your website (e.g., sales@, info@) as your online system login or username. Using public email addresses makes it easier for hackers to identify you as their target.<\/p>\n\n\n\n2.1 Technology and Systems<\/h3>\n\n\n\n
2.2 People<\/h3>\n\n\n\n